Last updated: January 1, 2026
These Terms of Service ("Terms") govern your access to and use of the services provided by KEMET ("we," "us," or "our"), including our website kemetusa.org and all related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.
These Terms constitute a legally binding agreement between you and KEMET. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
KEMET provides sourcing, brokerage, and consulting services connecting US buyers with Egyptian manufacturers. Our Services include:
You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements.
To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activity.
All quotations, proposals, and pricing information provided by KEMET are valid for the period specified in the quotation. We reserve the right to modify pricing based on changes in raw material costs, exchange rates, or other factors beyond our control.
Orders are subject to acceptance by KEMET. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
Payment terms are specified in individual service agreements or purchase orders. Standard terms include:
Order cancellations or modifications must be requested in writing. Cancellation fees may apply based on production stage:
KEMET conducts quality inspections in accordance with industry standards and buyer specifications. However:
Delivery terms (INCOTERMS) are specified in individual purchase orders. Estimated delivery dates are approximate and not guaranteed. KEMET is not liable for delays caused by factors beyond our reasonable control, including but not limited to:
Risk of loss transfers according to the agreed INCOTERMS. Buyers are responsible for obtaining appropriate insurance coverage.
Buyers must inspect shipments upon delivery and report any visible damage or shortages within 48 hours. Failure to report damage within this timeframe may limit remedies available.
All content on our website and in our materials, including text, graphics, logos, images, and software, is the property of KEMET or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.
Customers retain ownership of their intellectual property, including product designs, specifications, and branding. KEMET will maintain confidentiality and use customer IP only for the purpose of providing Services.
Manufacturers retain ownership of their proprietary manufacturing processes and trade secrets. KEMET will not disclose manufacturer IP to third parties without authorization.
Both parties agree to maintain confidentiality of proprietary information disclosed during the course of business, including:
Confidential information may only be disclosed as required by law or with prior written consent of the disclosing party.
KEMET warrants that Services will be performed in a professional manner consistent with industry standards. Products sourced through KEMET are subject to manufacturer warranties as specified in purchase agreements.
EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, OUR SERVICES AND WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
KEMET does not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KEMET SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES.
IN NO EVENT SHALL KEMET'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT PAID BY YOU TO KEMET IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE THOUSAND DOLLARS ($1,000), WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless KEMET, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
You agree to comply with all applicable laws and regulations, including:
KEMET reserves the right to refuse service or terminate agreements if we believe activities may violate applicable laws.
Neither party shall be liable for failure to perform obligations due to causes beyond its reasonable control, including but not limited to:
In the event of force majeure, the affected party will notify the other party promptly and use reasonable efforts to minimize the impact.
In the event of any dispute arising out of or related to these Terms, the parties agree to first attempt to resolve the dispute through good faith negotiation.
If negotiation fails to resolve the dispute within thirty (30) days, either party may initiate binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. Arbitration shall be conducted in English in a location mutually agreed upon by the parties.
Either party may seek injunctive or other equitable relief in court to protect intellectual property rights or confidential information.
These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which KEMET's principal office is located, without regard to conflict of law principles.
Either party may terminate these Terms or any service agreement:
Upon termination, all outstanding payments become immediately due, and confidentiality obligations survive.
KEMET reserves the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the modified Terms.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
These Terms, together with our Privacy Policy and any service agreements or purchase orders, constitute the entire agreement between you and KEMET regarding our Services and supersede all prior agreements and understandings.
For questions about these Terms, please contact us:
By using KEMET's Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.